/* Custom styles for Helpdesk System */

:root {
  --primary-color: #0d6efd;
  --secondary-color: #6c757d;
  --success-color: #198754;
  --warning-color: #ffc107;
  --danger-color: #dc3545;
  --info-color: #0dcaf0;
  --light-color: #f8f9fa;
  --dark-color: #212529;
}

body {
  font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
  background-color: #f8f9fa;
  line-height: 1.6;
}

/* Navigation */
.navbar-brand {
  font-weight: 600;
  font-size: 1.5rem;
}

/* Cards */
.card {
  border: none;
  border-radius: 12px;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.08);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.card:hover {
  transform: translateY(-2px);
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.12);
}

/* Buttons */
.btn {
  border-radius: 8px;
  font-weight: 500;
  transition: all 0.2s ease;
}

.btn:hover {
  transform: translateY(-1px);
}

/* Forms */
.form-control {
  border-radius: 8px;
  border: 1px solid #dee2e6;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.form-control:focus {
  border-color: var(--primary-color);
  box-shadow: 0 0 0 0.2rem rgba(13, 110, 253, 0.15);
}

/* Priority badges */
.priority-critical {
  background-color: var(--danger-color) !important;
}

.priority-high {
  background-color: var(--warning-color) !important;
  color: var(--dark-color) !important;
}

.priority-medium {
  background-color: var(--info-color) !important;
  color: var(--dark-color) !important;
}

.priority-low {
  background-color: var(--secondary-color) !important;
}

/* Status badges */
.status-new {
  background-color: #17a2b8 !important;
}

.status-open {
  background-color: #ffc107 !important;
  color: var(--dark-color) !important;
}

.status-in-progress {
  background-color: #fd7e14 !important;
}

.status-on-hold {
  background-color: #6f42c1 !important;
}

.status-resolved {
  background-color: var(--success-color) !important;
}

.status-closed {
  background-color: var(--secondary-color) !important;
}

/* Dashboard cards */
.dashboard-card {
  background: linear-gradient(135deg, rgba(255,255,255,0.1), rgba(255,255,255,0.05));
  border: none;
  backdrop-filter: blur(10px);
}

/* Tables */
.table {
  border-radius: 8px;
  overflow: hidden;
}

.table thead th {
  background-color: var(--light-color);
  border-bottom: 2px solid #dee2e6;
  font-weight: 600;
}

/* Ticket detail page */
.ticket-detail-card {
  border-left: 4px solid var(--primary-color);
}

.comment-bubble {
  background-color: #f8f9fa;
  border-radius: 12px;
  padding: 15px;
  margin-bottom: 15px;
  border-left: 3px solid var(--primary-color);
}

.comment-bubble.internal {
  background-color: #fff3cd;
  border-left-color: var(--warning-color);
}

/* File upload area */
.file-upload-area {
  border: 2px dashed #dee2e6;
  border-radius: 8px;
  padding: 20px;
  text-align: center;
  transition: border-color 0.2s ease;
}

.file-upload-area:hover {
  border-color: var(--primary-color);
}

/* Responsive adjustments */
@media (max-width: 768px) {
  .navbar-brand {
    font-size: 1.2rem;
  }
  
  .card-body {
    padding: 1rem;
  }
  
  .btn {
    font-size: 0.875rem;
  }
}

/* Animation utilities */
@keyframes fadeIn {
  from { opacity: 0; transform: translateY(10px); }
  to { opacity: 1; transform: translateY(0); }
}

.fade-in {
  animation: fadeIn 0.3s ease;
}

/* Loading spinner */
.spinner-border-sm {
  width: 1rem;
  height: 1rem;
}

/* Alert improvements */
.alert {
  border-radius: 8px;
  border: none;
}

.alert-success {
  background-color: #d1e7dd;
  color: #0a3622;
}

.alert-danger {
  background-color: #f8d7da;
  color: #58151c;
}

.alert-warning {
  background-color: #fff3cd;
  color: #664d03;
}

.alert-info {
  background-color: #d1ecf1;
  color: #055160;
}
</parameter>